Incidents reported on status page for harri https://status.harri.com/ https://d1lppblt9t2x15.cloudfront.net/logos/14cb06d9460002f21731a7c121c4ade3.png https://status.harri.com/ en https://status.harri.com/incident/546263 Wed, 16 Apr 2025 18:06:00 -0000 https://status.harri.com/incident/546263#cfc755722fdfc5d8a9e788e48dcf49ab18c6b3b6783e54b6dd25ad90df9a132a The degradation in system performance has been fully resolved, and all Reporting & Analytics functionality has returned to normal. Our team continues to closely monitor performance. https://status.harri.com/incident/546263 Wed, 16 Apr 2025 13:19:00 -0000 https://status.harri.com/incident/546263#577b1c5fb58ebaa32863cf57b3c08f724d60da64f0ee2c8779d56c0ce4844b78 We are currently experiencing a degradation in performance in our Reporting and Analytics suite, causing pages and reports to load slowly or not at all. This is currently impacting the FlashDash report, Operational FlashDash report, Detailed Employee Labor Report, and Dynamic Landing Pages. Our team is currently working to resolve this issue. https://status.harri.com/incident/498907 Mon, 20 Jan 2025 17:29:00 -0000 https://status.harri.com/incident/498907#5807bd2827e8e0dff08b74a32b6fde1867c4cfb0af4295506fe8aa351b455220 We have resolved both issues impacting customers on our Workforce Management platform: schedule loading issues and TeamHub issues. Our team is continuing to monitor performance to ensure our systems remain fully functional. https://status.harri.com/incident/498850 Mon, 20 Jan 2025 17:29:00 -0000 https://status.harri.com/incident/498850#4ed767c9166783df1a12895b17cd6dc06a17dad051026cbcff55e15b761d456a We have resolved both issues impacting customers on our Workforce Management platform: schedule loading issues and TeamHub issues. Our team is continuing to monitor performance to ensure our systems remain fully functional. https://status.harri.com/incident/498907 Mon, 20 Jan 2025 17:29:00 -0000 https://status.harri.com/incident/498907#5807bd2827e8e0dff08b74a32b6fde1867c4cfb0af4295506fe8aa351b455220 We have resolved both issues impacting customers on our Workforce Management platform: schedule loading issues and TeamHub issues. Our team is continuing to monitor performance to ensure our systems remain fully functional. https://status.harri.com/incident/498850 Mon, 20 Jan 2025 17:29:00 -0000 https://status.harri.com/incident/498850#4ed767c9166783df1a12895b17cd6dc06a17dad051026cbcff55e15b761d456a We have resolved both issues impacting customers on our Workforce Management platform: schedule loading issues and TeamHub issues. Our team is continuing to monitor performance to ensure our systems remain fully functional. https://status.harri.com/incident/498850 Mon, 20 Jan 2025 14:57:00 -0000 https://status.harri.com/incident/498850#d03ee7fa27d953ea5d33e2611d401bff35bafc6e9d50fc47efe63228ccbb754c We are currently experiencing moderate platform degradation, which is causing issues with manager approvals in TeamHub and schedules to load slowly or not at all in Harri. Our team is actively investigating this issue and we hope to have it resolved soon. https://status.harri.com/incident/498850 Mon, 20 Jan 2025 14:57:00 -0000 https://status.harri.com/incident/498850#d03ee7fa27d953ea5d33e2611d401bff35bafc6e9d50fc47efe63228ccbb754c We are currently experiencing moderate platform degradation, which is causing issues with manager approvals in TeamHub and schedules to load slowly or not at all in Harri. Our team is actively investigating this issue and we hope to have it resolved soon. https://status.harri.com/incident/476940 Fri, 13 Dec 2024 03:37:00 -0000 https://status.harri.com/incident/476940#3b5b29e9fc470571346eb2387b77cc74bd8553aadad896f5955d9fc7bf20e3db We have resolved the issue preventing users from logging in to Harri. Users should now be able to successfully login to Harri via our web and mobile apps. Preliminary investigation has identified the root cause as Amazon Cognito, which Harri utilizes for user authentication. That service began to experience downtime shortly before users began reporting issues logging in to Harri. Downtime with Cognito has now been resolved and we have confirmed that users can again successfully login to Harri. Further investigation remains ongoing. https://status.harri.com/incident/476940 Fri, 13 Dec 2024 03:37:00 -0000 https://status.harri.com/incident/476940#3b5b29e9fc470571346eb2387b77cc74bd8553aadad896f5955d9fc7bf20e3db We have resolved the issue preventing users from logging in to Harri. Users should now be able to successfully login to Harri via our web and mobile apps. Preliminary investigation has identified the root cause as Amazon Cognito, which Harri utilizes for user authentication. That service began to experience downtime shortly before users began reporting issues logging in to Harri. Downtime with Cognito has now been resolved and we have confirmed that users can again successfully login to Harri. Further investigation remains ongoing. https://status.harri.com/incident/476940 Fri, 13 Dec 2024 03:37:00 -0000 https://status.harri.com/incident/476940#3b5b29e9fc470571346eb2387b77cc74bd8553aadad896f5955d9fc7bf20e3db We have resolved the issue preventing users from logging in to Harri. Users should now be able to successfully login to Harri via our web and mobile apps. Preliminary investigation has identified the root cause as Amazon Cognito, which Harri utilizes for user authentication. That service began to experience downtime shortly before users began reporting issues logging in to Harri. Downtime with Cognito has now been resolved and we have confirmed that users can again successfully login to Harri. Further investigation remains ongoing. https://status.harri.com/incident/476940 Fri, 13 Dec 2024 03:37:00 -0000 https://status.harri.com/incident/476940#3b5b29e9fc470571346eb2387b77cc74bd8553aadad896f5955d9fc7bf20e3db We have resolved the issue preventing users from logging in to Harri. Users should now be able to successfully login to Harri via our web and mobile apps. Preliminary investigation has identified the root cause as Amazon Cognito, which Harri utilizes for user authentication. That service began to experience downtime shortly before users began reporting issues logging in to Harri. Downtime with Cognito has now been resolved and we have confirmed that users can again successfully login to Harri. Further investigation remains ongoing. https://status.harri.com/incident/476940 Fri, 13 Dec 2024 03:02:00 -0000 https://status.harri.com/incident/476940#3c62a3a0b55fb75ad5bfd614966be2cb6563bda1c8fb967218b30381cb399176 Our team continues to investigate this issue, but believe the root cause is downtime with Amazon Web Services (AWS) Cognito. This outage may be disrupting user authentication, which would prevent users from logging in to Harri. https://status.harri.com/incident/476940 Fri, 13 Dec 2024 03:02:00 -0000 https://status.harri.com/incident/476940#3c62a3a0b55fb75ad5bfd614966be2cb6563bda1c8fb967218b30381cb399176 Our team continues to investigate this issue, but believe the root cause is downtime with Amazon Web Services (AWS) Cognito. This outage may be disrupting user authentication, which would prevent users from logging in to Harri. https://status.harri.com/incident/476940 Fri, 13 Dec 2024 03:02:00 -0000 https://status.harri.com/incident/476940#3c62a3a0b55fb75ad5bfd614966be2cb6563bda1c8fb967218b30381cb399176 Our team continues to investigate this issue, but believe the root cause is downtime with Amazon Web Services (AWS) Cognito. This outage may be disrupting user authentication, which would prevent users from logging in to Harri. https://status.harri.com/incident/476940 Fri, 13 Dec 2024 03:02:00 -0000 https://status.harri.com/incident/476940#3c62a3a0b55fb75ad5bfd614966be2cb6563bda1c8fb967218b30381cb399176 Our team continues to investigate this issue, but believe the root cause is downtime with Amazon Web Services (AWS) Cognito. This outage may be disrupting user authentication, which would prevent users from logging in to Harri. https://status.harri.com/incident/476940 Fri, 13 Dec 2024 01:37:00 -0000 https://status.harri.com/incident/476940#4ffc01c11333f15a3b1fb36f802431a1b02e070ba465dccd66add4ea6ec04c25 We are currently experiencing a platform issue preventing users from logging into Harri. This is impacting users attempting to login on the web and on our mobnile apps (TeamLive, HarriLive, and TeamHub). We are currently investigating this issue and hope to have it resolved soon. https://status.harri.com/incident/476940 Fri, 13 Dec 2024 01:37:00 -0000 https://status.harri.com/incident/476940#4ffc01c11333f15a3b1fb36f802431a1b02e070ba465dccd66add4ea6ec04c25 We are currently experiencing a platform issue preventing users from logging into Harri. This is impacting users attempting to login on the web and on our mobnile apps (TeamLive, HarriLive, and TeamHub). We are currently investigating this issue and hope to have it resolved soon. https://status.harri.com/incident/476940 Fri, 13 Dec 2024 01:37:00 -0000 https://status.harri.com/incident/476940#4ffc01c11333f15a3b1fb36f802431a1b02e070ba465dccd66add4ea6ec04c25 We are currently experiencing a platform issue preventing users from logging into Harri. This is impacting users attempting to login on the web and on our mobnile apps (TeamLive, HarriLive, and TeamHub). We are currently investigating this issue and hope to have it resolved soon. https://status.harri.com/incident/476940 Fri, 13 Dec 2024 01:37:00 -0000 https://status.harri.com/incident/476940#4ffc01c11333f15a3b1fb36f802431a1b02e070ba465dccd66add4ea6ec04c25 We are currently experiencing a platform issue preventing users from logging into Harri. This is impacting users attempting to login on the web and on our mobnile apps (TeamLive, HarriLive, and TeamHub). We are currently investigating this issue and hope to have it resolved soon. https://status.harri.com/incident/455773 Mon, 04 Nov 2024 16:58:00 -0000 https://status.harri.com/incident/455773#6aaa8ace20bad90ee1ceb259a04e0cb63bb88d392529523d60232836d89d0ff0 We have resolved the issues with Reporting and are continuing to monitor system performance. https://status.harri.com/incident/435385 Thu, 26 Sep 2024 22:40:00 -0000 https://status.harri.com/incident/435385#8410c25db90d1af329a782631b16c99ab7d14ad6033861768d7368c796f8907e All Harri systems have been restored and performance has returned to normal. Our engineering team is continuing to monitor our systems to ensure a full recovery. https://status.harri.com/incident/435385 Thu, 26 Sep 2024 22:40:00 -0000 https://status.harri.com/incident/435385#8410c25db90d1af329a782631b16c99ab7d14ad6033861768d7368c796f8907e All Harri systems have been restored and performance has returned to normal. Our engineering team is continuing to monitor our systems to ensure a full recovery. https://status.harri.com/incident/433695 Tue, 24 Sep 2024 21:10:00 -0000 https://status.harri.com/incident/433695#2e7ba5c806858966774f0ff0b577b99b62cca8d2786c1080da676925bd1581bf We have resolved the issues causing intermittent downtime on our Talent Acquisition and Workforce Management platforms. These issues were caused by downtime of AWS CloudSearch, which occurred on September 23, and which caused several downstream effects. https://status.harri.com/incident/433695 Tue, 24 Sep 2024 21:10:00 -0000 https://status.harri.com/incident/433695#2e7ba5c806858966774f0ff0b577b99b62cca8d2786c1080da676925bd1581bf We have resolved the issues causing intermittent downtime on our Talent Acquisition and Workforce Management platforms. These issues were caused by downtime of AWS CloudSearch, which occurred on September 23, and which caused several downstream effects. https://status.harri.com/incident/433695 Tue, 24 Sep 2024 21:10:00 -0000 https://status.harri.com/incident/433695#2e7ba5c806858966774f0ff0b577b99b62cca8d2786c1080da676925bd1581bf We have resolved the issues causing intermittent downtime on our Talent Acquisition and Workforce Management platforms. These issues were caused by downtime of AWS CloudSearch, which occurred on September 23, and which caused several downstream effects. https://status.harri.com/incident/434077 Mon, 23 Sep 2024 21:10:00 -0000 https://status.harri.com/incident/434077#fb73b00bb9b332b5d096960503d79306e9788c128c151f6c1bf7245cb7ad7b56 We have resolved the issues causing intermittent downtime on our Talent Acquisition and Workforce Management platforms. These issues were caused by downtime of AWS CloudSearch, which occurred on September 23, and which caused several downstream effects. https://status.harri.com/incident/434077 Mon, 23 Sep 2024 21:10:00 -0000 https://status.harri.com/incident/434077#fb73b00bb9b332b5d096960503d79306e9788c128c151f6c1bf7245cb7ad7b56 We have resolved the issues causing intermittent downtime on our Talent Acquisition and Workforce Management platforms. These issues were caused by downtime of AWS CloudSearch, which occurred on September 23, and which caused several downstream effects. https://status.harri.com/incident/433695 Mon, 23 Sep 2024 18:44:00 -0000 https://status.harri.com/incident/433695#8290af7f56146a706072013d42ad3e0241d688951fd24c68e18c19d959826d98 Harri is experiencing intermittent issues across the Workforce Management and Talent Acquisition modules due to an issue with AWS CloudSearch. Our team is working to resolve this issue. https://status.harri.com/incident/433695 Mon, 23 Sep 2024 18:44:00 -0000 https://status.harri.com/incident/433695#8290af7f56146a706072013d42ad3e0241d688951fd24c68e18c19d959826d98 Harri is experiencing intermittent issues across the Workforce Management and Talent Acquisition modules due to an issue with AWS CloudSearch. Our team is working to resolve this issue. https://status.harri.com/incident/433695 Mon, 23 Sep 2024 18:44:00 -0000 https://status.harri.com/incident/433695#8290af7f56146a706072013d42ad3e0241d688951fd24c68e18c19d959826d98 Harri is experiencing intermittent issues across the Workforce Management and Talent Acquisition modules due to an issue with AWS CloudSearch. Our team is working to resolve this issue. https://status.harri.com/incident/433638 Mon, 23 Sep 2024 17:12:00 -0000 https://status.harri.com/incident/433638#04202f0a91a38d0f5420fee46cdccf7b576b6ba2110f755b5fa3382b53d54932 We have resolved the issue causing downtime, and all systems have been restored to normal operation. The root cause has been identified as an issue with AWS CloudSearch. https://status.harri.com/incident/433638 Mon, 23 Sep 2024 17:12:00 -0000 https://status.harri.com/incident/433638#04202f0a91a38d0f5420fee46cdccf7b576b6ba2110f755b5fa3382b53d54932 We have resolved the issue causing downtime, and all systems have been restored to normal operation. The root cause has been identified as an issue with AWS CloudSearch. https://status.harri.com/incident/433638 Mon, 23 Sep 2024 17:12:00 -0000 https://status.harri.com/incident/433638#04202f0a91a38d0f5420fee46cdccf7b576b6ba2110f755b5fa3382b53d54932 We have resolved the issue causing downtime, and all systems have been restored to normal operation. The root cause has been identified as an issue with AWS CloudSearch. https://status.harri.com/incident/433638 Mon, 23 Sep 2024 17:12:00 -0000 https://status.harri.com/incident/433638#04202f0a91a38d0f5420fee46cdccf7b576b6ba2110f755b5fa3382b53d54932 We have resolved the issue causing downtime, and all systems have been restored to normal operation. The root cause has been identified as an issue with AWS CloudSearch. https://status.harri.com/incident/433638 Mon, 23 Sep 2024 17:12:00 -0000 https://status.harri.com/incident/433638#04202f0a91a38d0f5420fee46cdccf7b576b6ba2110f755b5fa3382b53d54932 We have resolved the issue causing downtime, and all systems have been restored to normal operation. The root cause has been identified as an issue with AWS CloudSearch. https://status.harri.com/incident/433638 Mon, 23 Sep 2024 17:12:00 -0000 https://status.harri.com/incident/433638#04202f0a91a38d0f5420fee46cdccf7b576b6ba2110f755b5fa3382b53d54932 We have resolved the issue causing downtime, and all systems have been restored to normal operation. The root cause has been identified as an issue with AWS CloudSearch. https://status.harri.com/incident/433638 Mon, 23 Sep 2024 17:12:00 -0000 https://status.harri.com/incident/433638#04202f0a91a38d0f5420fee46cdccf7b576b6ba2110f755b5fa3382b53d54932 We have resolved the issue causing downtime, and all systems have been restored to normal operation. The root cause has been identified as an issue with AWS CloudSearch. https://status.harri.com/incident/433638 Mon, 23 Sep 2024 16:52:00 -0000 https://status.harri.com/incident/433638#851817664197237c7effda874d53479d23f6517878b5cd97414a724a23c0a92c We are currently experiencing downtime across both our Talent Acquisition and Workforce Management platforms. As a result of this, users may be unable to login and use Harri services. Our engineering and support teams are actively investigating this incident and hope to have it resolved as soon as possible. https://status.harri.com/incident/433638 Mon, 23 Sep 2024 16:52:00 -0000 https://status.harri.com/incident/433638#851817664197237c7effda874d53479d23f6517878b5cd97414a724a23c0a92c We are currently experiencing downtime across both our Talent Acquisition and Workforce Management platforms. As a result of this, users may be unable to login and use Harri services. Our engineering and support teams are actively investigating this incident and hope to have it resolved as soon as possible. https://status.harri.com/incident/433638 Mon, 23 Sep 2024 16:52:00 -0000 https://status.harri.com/incident/433638#851817664197237c7effda874d53479d23f6517878b5cd97414a724a23c0a92c We are currently experiencing downtime across both our Talent Acquisition and Workforce Management platforms. As a result of this, users may be unable to login and use Harri services. Our engineering and support teams are actively investigating this incident and hope to have it resolved as soon as possible. https://status.harri.com/incident/433638 Mon, 23 Sep 2024 16:52:00 -0000 https://status.harri.com/incident/433638#851817664197237c7effda874d53479d23f6517878b5cd97414a724a23c0a92c We are currently experiencing downtime across both our Talent Acquisition and Workforce Management platforms. As a result of this, users may be unable to login and use Harri services. Our engineering and support teams are actively investigating this incident and hope to have it resolved as soon as possible. https://status.harri.com/incident/433638 Mon, 23 Sep 2024 16:52:00 -0000 https://status.harri.com/incident/433638#851817664197237c7effda874d53479d23f6517878b5cd97414a724a23c0a92c We are currently experiencing downtime across both our Talent Acquisition and Workforce Management platforms. As a result of this, users may be unable to login and use Harri services. Our engineering and support teams are actively investigating this incident and hope to have it resolved as soon as possible. https://status.harri.com/incident/433638 Mon, 23 Sep 2024 16:52:00 -0000 https://status.harri.com/incident/433638#851817664197237c7effda874d53479d23f6517878b5cd97414a724a23c0a92c We are currently experiencing downtime across both our Talent Acquisition and Workforce Management platforms. As a result of this, users may be unable to login and use Harri services. Our engineering and support teams are actively investigating this incident and hope to have it resolved as soon as possible. https://status.harri.com/incident/433638 Mon, 23 Sep 2024 16:52:00 -0000 https://status.harri.com/incident/433638#851817664197237c7effda874d53479d23f6517878b5cd97414a724a23c0a92c We are currently experiencing downtime across both our Talent Acquisition and Workforce Management platforms. As a result of this, users may be unable to login and use Harri services. Our engineering and support teams are actively investigating this incident and hope to have it resolved as soon as possible. https://status.harri.com/incident/339797 Tue, 12 Mar 2024 12:09:00 -0000 https://status.harri.com/incident/339797#699100b42c64864fc950da919148cc68c579750e8067b810180be2a618a8fd6d We have resolved the issue impacting the RDS Cluster, and full functionality has been restored for users. Should you continue to encounter any problems, please reach out to our support team through the support module. We apologize for any disruption this may have caused to your operations today. A detailed Root Cause Analysis (RCA) will be provided shortly. https://status.harri.com/incident/339797 Tue, 12 Mar 2024 12:09:00 -0000 https://status.harri.com/incident/339797#699100b42c64864fc950da919148cc68c579750e8067b810180be2a618a8fd6d We have resolved the issue impacting the RDS Cluster, and full functionality has been restored for users. Should you continue to encounter any problems, please reach out to our support team through the support module. We apologize for any disruption this may have caused to your operations today. A detailed Root Cause Analysis (RCA) will be provided shortly. https://status.harri.com/incident/339797 Tue, 12 Mar 2024 12:09:00 -0000 https://status.harri.com/incident/339797#699100b42c64864fc950da919148cc68c579750e8067b810180be2a618a8fd6d We have resolved the issue impacting the RDS Cluster, and full functionality has been restored for users. Should you continue to encounter any problems, please reach out to our support team through the support module. We apologize for any disruption this may have caused to your operations today. A detailed Root Cause Analysis (RCA) will be provided shortly. https://status.harri.com/incident/339797 Tue, 12 Mar 2024 12:09:00 -0000 https://status.harri.com/incident/339797#699100b42c64864fc950da919148cc68c579750e8067b810180be2a618a8fd6d We have resolved the issue impacting the RDS Cluster, and full functionality has been restored for users. Should you continue to encounter any problems, please reach out to our support team through the support module. We apologize for any disruption this may have caused to your operations today. A detailed Root Cause Analysis (RCA) will be provided shortly. https://status.harri.com/incident/339749 Tue, 12 Mar 2024 12:00:00 -0000 https://status.harri.com/incident/339749#e497de15ff02c7905469a43a219912b2dd4b5a8ea198a56c9a571900ace4108e We have resolved the issue impacting the RDS Cluster, and full functionality has been restored for users. Should you continue to encounter any problems, please reach out to our support team through the support module. We apologize for any disruption this may have caused to your operations today. A detailed Root Cause Analysis (RCA) will be provided shortly. https://status.harri.com/incident/339749 Tue, 12 Mar 2024 12:00:00 -0000 https://status.harri.com/incident/339749#e497de15ff02c7905469a43a219912b2dd4b5a8ea198a56c9a571900ace4108e We have resolved the issue impacting the RDS Cluster, and full functionality has been restored for users. Should you continue to encounter any problems, please reach out to our support team through the support module. We apologize for any disruption this may have caused to your operations today. A detailed Root Cause Analysis (RCA) will be provided shortly. https://status.harri.com/incident/339749 Tue, 12 Mar 2024 12:00:00 -0000 https://status.harri.com/incident/339749#e497de15ff02c7905469a43a219912b2dd4b5a8ea198a56c9a571900ace4108e We have resolved the issue impacting the RDS Cluster, and full functionality has been restored for users. Should you continue to encounter any problems, please reach out to our support team through the support module. We apologize for any disruption this may have caused to your operations today. A detailed Root Cause Analysis (RCA) will be provided shortly. https://status.harri.com/incident/339749 Tue, 12 Mar 2024 12:00:00 -0000 https://status.harri.com/incident/339749#e497de15ff02c7905469a43a219912b2dd4b5a8ea198a56c9a571900ace4108e We have resolved the issue impacting the RDS Cluster, and full functionality has been restored for users. Should you continue to encounter any problems, please reach out to our support team through the support module. We apologize for any disruption this may have caused to your operations today. A detailed Root Cause Analysis (RCA) will be provided shortly. https://status.harri.com/incident/339749 Tue, 12 Mar 2024 12:00:00 -0000 https://status.harri.com/incident/339749#e497de15ff02c7905469a43a219912b2dd4b5a8ea198a56c9a571900ace4108e We have resolved the issue impacting the RDS Cluster, and full functionality has been restored for users. Should you continue to encounter any problems, please reach out to our support team through the support module. We apologize for any disruption this may have caused to your operations today. A detailed Root Cause Analysis (RCA) will be provided shortly. https://status.harri.com/incident/339749 Tue, 12 Mar 2024 10:04:00 -0000 https://status.harri.com/incident/339749#ee94cce20734df4f33eaeaa5898d197041c2ccb3730422f3da6d021cc27d6311 We have identified an incident with our RDS Clusters This is currently impacting a number of services within Harri including but not limited to: send to payroll, job distribution, viewing resumes and actions related to send to e-verify/trust ID We are investigating the issue and will update you on the progress https://status.harri.com/incident/339749 Tue, 12 Mar 2024 10:04:00 -0000 https://status.harri.com/incident/339749#ee94cce20734df4f33eaeaa5898d197041c2ccb3730422f3da6d021cc27d6311 We have identified an incident with our RDS Clusters This is currently impacting a number of services within Harri including but not limited to: send to payroll, job distribution, viewing resumes and actions related to send to e-verify/trust ID We are investigating the issue and will update you on the progress https://status.harri.com/incident/339749 Tue, 12 Mar 2024 10:04:00 -0000 https://status.harri.com/incident/339749#ee94cce20734df4f33eaeaa5898d197041c2ccb3730422f3da6d021cc27d6311 We have identified an incident with our RDS Clusters This is currently impacting a number of services within Harri including but not limited to: send to payroll, job distribution, viewing resumes and actions related to send to e-verify/trust ID We are investigating the issue and will update you on the progress https://status.harri.com/incident/339749 Tue, 12 Mar 2024 10:04:00 -0000 https://status.harri.com/incident/339749#ee94cce20734df4f33eaeaa5898d197041c2ccb3730422f3da6d021cc27d6311 We have identified an incident with our RDS Clusters This is currently impacting a number of services within Harri including but not limited to: send to payroll, job distribution, viewing resumes and actions related to send to e-verify/trust ID We are investigating the issue and will update you on the progress https://status.harri.com/incident/283085 Mon, 06 Nov 2023 12:26:00 -0000 https://status.harri.com/incident/283085#c8f47264a560e663b17347766cd417c54587c5c4ea7bf8c0b0b4379f1ebffa44 Core HR and Team Scheduling Services issues are now resolved. We will continue to monitor closely https://status.harri.com/incident/283085 Mon, 06 Nov 2023 12:26:00 -0000 https://status.harri.com/incident/283085#c8f47264a560e663b17347766cd417c54587c5c4ea7bf8c0b0b4379f1ebffa44 Core HR and Team Scheduling Services issues are now resolved. We will continue to monitor closely https://status.harri.com/incident/283075 Mon, 06 Nov 2023 12:17:00 -0000 https://status.harri.com/incident/283075#2fda2cf5d8a8b5726d0afe9afeaa28c4bec0b1eb97b3a787ce76e11cc42caf7c CoreHr and Team Scheduling Service issues resolved https://status.harri.com/incident/283075 Mon, 06 Nov 2023 12:17:00 -0000 https://status.harri.com/incident/283075#2fda2cf5d8a8b5726d0afe9afeaa28c4bec0b1eb97b3a787ce76e11cc42caf7c CoreHr and Team Scheduling Service issues resolved https://status.harri.com/incident/283075 Mon, 06 Nov 2023 11:38:00 -0000 https://status.harri.com/incident/283075#9de692214d23b518ca5cbacb79388bd250c17ae4ca0d28469c7086fd1d86f146 We have identified an issue with our CoreHR and Team Scheduling Services. The team are currently investigating https://status.harri.com/incident/283075 Mon, 06 Nov 2023 11:38:00 -0000 https://status.harri.com/incident/283075#9de692214d23b518ca5cbacb79388bd250c17ae4ca0d28469c7086fd1d86f146 We have identified an issue with our CoreHR and Team Scheduling Services. The team are currently investigating https://status.harri.com/incident/271820 Thu, 12 Oct 2023 13:16:00 -0000 https://status.harri.com/incident/271820#86b1aa3cd5e365457e89f499ca829d78c9c547b92bf932630f864319734fe92b We have resolved the issues with TeamHub, which prevented some employees at locations with facial recognition from clocking-in. We continue to conduct additional testing and are closely monitoring the situation to ensure all systems remain normal. https://status.harri.com/incident/271783 Thu, 12 Oct 2023 13:16:00 -0000 https://status.harri.com/incident/271783#b099014121298d43303a5e3c0f8fde6f309c54e788a34d4e7a92d6ef3028823e A small number of customers are currently experiencing an issue with TeamHub, which is preventing employees at locations with clock-in via facial recognition from clocking-in. Our team is currently investigating this issue and will issue a fix as soon as possible. If your device(s) is impacted, we recommend managers manually record clock-in/out times in TeamLive until this issue is resolved. https://status.harri.com/incident/267324 Mon, 02 Oct 2023 21:54:00 -0000 https://status.harri.com/incident/267324#057c6ed8afd974a8bb65953eaacbbd531c1beb18a42406a0674441552fa565af Google has resolved the issues with Dialogflow, and our team has confirmed that Carri is once again fully functional. https://status.harri.com/incident/267324 Mon, 02 Oct 2023 19:32:00 -0000 https://status.harri.com/incident/267324#8e7196cef284ed5892f315bcdeae5675089932582053a41c4ba229143ca9bec9 Carri is currently experiencing downtime due to an outage with Google Dialogflow, our third party conversational AI provider. We are engaging with Google while they work to resolve the issue. https://status.harri.com/incident/236362 Sun, 23 Jul 2023 13:28:00 -0000 https://status.harri.com/incident/236362#e3ef438d4c246fa5d22549aa866004777536e16de2872d9ed4aec1e7fa8ab9ff We have resolved the issues impacting TeamLive. All systems are now operational, and our team continues to monitor the situation. https://status.harri.com/incident/236362 Sun, 23 Jul 2023 13:28:00 -0000 https://status.harri.com/incident/236362#e3ef438d4c246fa5d22549aa866004777536e16de2872d9ed4aec1e7fa8ab9ff We have resolved the issues impacting TeamLive. All systems are now operational, and our team continues to monitor the situation. https://status.harri.com/incident/219730 Tue, 13 Jun 2023 21:09:00 -0000 https://status.harri.com/incident/219730#a7a30d750ebb5f4f774b309e7b39d04b7691dcd8ec722e357842dc5e667eaa2f Amazon Web Services has restored service, and all Harri systems are now fully operational. Data generated from during the incident is still reprocessing, and so there may be a delay in this data fully appearing within Harri. https://status.harri.com/incident/219730 Tue, 13 Jun 2023 21:09:00 -0000 https://status.harri.com/incident/219730#a7a30d750ebb5f4f774b309e7b39d04b7691dcd8ec722e357842dc5e667eaa2f Amazon Web Services has restored service, and all Harri systems are now fully operational. Data generated from during the incident is still reprocessing, and so there may be a delay in this data fully appearing within Harri. https://status.harri.com/incident/219730 Tue, 13 Jun 2023 21:09:00 -0000 https://status.harri.com/incident/219730#a7a30d750ebb5f4f774b309e7b39d04b7691dcd8ec722e357842dc5e667eaa2f Amazon Web Services has restored service, and all Harri systems are now fully operational. Data generated from during the incident is still reprocessing, and so there may be a delay in this data fully appearing within Harri. https://status.harri.com/incident/219730 Tue, 13 Jun 2023 21:09:00 -0000 https://status.harri.com/incident/219730#a7a30d750ebb5f4f774b309e7b39d04b7691dcd8ec722e357842dc5e667eaa2f Amazon Web Services has restored service, and all Harri systems are now fully operational. Data generated from during the incident is still reprocessing, and so there may be a delay in this data fully appearing within Harri. https://status.harri.com/incident/219730 Tue, 13 Jun 2023 21:09:00 -0000 https://status.harri.com/incident/219730#a7a30d750ebb5f4f774b309e7b39d04b7691dcd8ec722e357842dc5e667eaa2f Amazon Web Services has restored service, and all Harri systems are now fully operational. Data generated from during the incident is still reprocessing, and so there may be a delay in this data fully appearing within Harri. https://status.harri.com/incident/219730 Tue, 13 Jun 2023 21:09:00 -0000 https://status.harri.com/incident/219730#a7a30d750ebb5f4f774b309e7b39d04b7691dcd8ec722e357842dc5e667eaa2f Amazon Web Services has restored service, and all Harri systems are now fully operational. Data generated from during the incident is still reprocessing, and so there may be a delay in this data fully appearing within Harri. https://status.harri.com/incident/219730 Tue, 13 Jun 2023 21:09:00 -0000 https://status.harri.com/incident/219730#a7a30d750ebb5f4f774b309e7b39d04b7691dcd8ec722e357842dc5e667eaa2f Amazon Web Services has restored service, and all Harri systems are now fully operational. Data generated from during the incident is still reprocessing, and so there may be a delay in this data fully appearing within Harri. https://status.harri.com/incident/219730 Tue, 13 Jun 2023 21:09:00 -0000 https://status.harri.com/incident/219730#a7a30d750ebb5f4f774b309e7b39d04b7691dcd8ec722e357842dc5e667eaa2f Amazon Web Services has restored service, and all Harri systems are now fully operational. Data generated from during the incident is still reprocessing, and so there may be a delay in this data fully appearing within Harri. https://status.harri.com/incident/219730 Tue, 13 Jun 2023 18:53:00 -0000 https://status.harri.com/incident/219730#2496b4590144b69ab4faa21129a15fa5d65291d7e51b8d302a9edf00d530ea6b Harri is currently experiencing downtime on the platform due to an Amazon Web Services (AWS) outage. This issue is preventing all users from logging in and accessing the Harri platform. Our team is investigating this issue and working with our parters at AWS to resolve it as soon as possible. https://status.harri.com/incident/219730 Tue, 13 Jun 2023 18:53:00 -0000 https://status.harri.com/incident/219730#2496b4590144b69ab4faa21129a15fa5d65291d7e51b8d302a9edf00d530ea6b Harri is currently experiencing downtime on the platform due to an Amazon Web Services (AWS) outage. This issue is preventing all users from logging in and accessing the Harri platform. Our team is investigating this issue and working with our parters at AWS to resolve it as soon as possible. https://status.harri.com/incident/219730 Tue, 13 Jun 2023 18:53:00 -0000 https://status.harri.com/incident/219730#2496b4590144b69ab4faa21129a15fa5d65291d7e51b8d302a9edf00d530ea6b Harri is currently experiencing downtime on the platform due to an Amazon Web Services (AWS) outage. This issue is preventing all users from logging in and accessing the Harri platform. Our team is investigating this issue and working with our parters at AWS to resolve it as soon as possible. https://status.harri.com/incident/219730 Tue, 13 Jun 2023 18:53:00 -0000 https://status.harri.com/incident/219730#2496b4590144b69ab4faa21129a15fa5d65291d7e51b8d302a9edf00d530ea6b Harri is currently experiencing downtime on the platform due to an Amazon Web Services (AWS) outage. This issue is preventing all users from logging in and accessing the Harri platform. Our team is investigating this issue and working with our parters at AWS to resolve it as soon as possible. https://status.harri.com/incident/219730 Tue, 13 Jun 2023 18:53:00 -0000 https://status.harri.com/incident/219730#2496b4590144b69ab4faa21129a15fa5d65291d7e51b8d302a9edf00d530ea6b Harri is currently experiencing downtime on the platform due to an Amazon Web Services (AWS) outage. This issue is preventing all users from logging in and accessing the Harri platform. Our team is investigating this issue and working with our parters at AWS to resolve it as soon as possible. https://status.harri.com/incident/219730 Tue, 13 Jun 2023 18:53:00 -0000 https://status.harri.com/incident/219730#2496b4590144b69ab4faa21129a15fa5d65291d7e51b8d302a9edf00d530ea6b Harri is currently experiencing downtime on the platform due to an Amazon Web Services (AWS) outage. This issue is preventing all users from logging in and accessing the Harri platform. Our team is investigating this issue and working with our parters at AWS to resolve it as soon as possible. https://status.harri.com/incident/219730 Tue, 13 Jun 2023 18:53:00 -0000 https://status.harri.com/incident/219730#2496b4590144b69ab4faa21129a15fa5d65291d7e51b8d302a9edf00d530ea6b Harri is currently experiencing downtime on the platform due to an Amazon Web Services (AWS) outage. This issue is preventing all users from logging in and accessing the Harri platform. Our team is investigating this issue and working with our parters at AWS to resolve it as soon as possible. https://status.harri.com/incident/219730 Tue, 13 Jun 2023 18:53:00 -0000 https://status.harri.com/incident/219730#2496b4590144b69ab4faa21129a15fa5d65291d7e51b8d302a9edf00d530ea6b Harri is currently experiencing downtime on the platform due to an Amazon Web Services (AWS) outage. This issue is preventing all users from logging in and accessing the Harri platform. Our team is investigating this issue and working with our parters at AWS to resolve it as soon as possible.